We are sorry for any poor experience with us. Please let us know about any problems you may encounter by contacting us via [phone number] or visit our station and lay your complaint with customer service.
Journey Problems
Frequently Asked
Question
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How do I make a complaint?
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I’ve lost an item, how can I get it back?
Please ensure to keep your belongings at the station and during your journey safe. We are not responsible for any lost items. But in case you lost an item while traveling with us please contact our travel assist team through [number] and they will assist you as much as they can.