Bookings

Tickets can be purchased online using the journey planner on our home page or you can purchase a ticket on site.

In order to help you retrieve your ticket, we require your National Identity card, full journey details, cost of your ticket and payment method. Our lines are open 7days a week from 7am to 6pm.

If you missed your departure, you cannot get a refund but your journey can be rescheduled for the next departure with an additional fee of [fee]. Please go to our customer service on site or contact our travel assist team through and they will assist you.

You must be at the departure point at least 20 minutes prior to the bus departure time.

You can change and cancel your booked trips but they are no refunds, so you have the option of booking another trip. To change the date of your trip, you will be charged an additional fee of [fee]. All you need to do is reach out to customer service on-site or call our contact center through [number]. Our lines are open 7an to 6 pm 7 days a week.

At the time of booking your trip, make sure to give us a valid email address so we can send your booking confirmation. If you don’t receive a confirmation email one hour after making your booking, please email us at [email] and we will look into this for you.