Reserved Seating

Frequently Asked
Question

  • How do I make a reservation?

    Passengers are advised to reserve their travel directly online on our official website. Book early to get the best price and choice of seat. Customers may also call [number] to place an order over the phone.

  • Can I cancel and/or get a refund for my reservation?

    Park lane reservations cannot be canceled or refunded but they can be traded in for another journey up to 3 hours before your original scheduled departure.

  • How far in advance can I make a reservation?

    Reservations can be made for trips at least two days in advance of departure. Please reserve your travel online on our official website.

  • Do I need to pay to reserve a seat?

    You can reserve a seat during the booking process either on-site or online on our official website and this comes with no extra cost.